Seeing Ads Despite Buying No Ads? Steps to Resolve

If you've purchased the No Ads package but are still seeing ads, follow these steps to resolve the issue.

Step 1: Verify Your Purchase

Make sure your No Ads purchase was successful.
Android: Open Google Play Store → Tap on your profile → Payments & Subscriptions → Purchase History.
iOS: Open App Store → Tap your profile → Purchase History.

If the purchase is missing or marked as pending, wait a few minutes or restart the game.

Step 2: Restore Purchases

Sometimes, purchases don’t sync properly.
Go to the game’s Settings → Look for a Restore Purchases button → Tap to refresh your purchases. 

iOS Users: You may need to enter your Apple ID password to restore purchases.

Step 3: Restart the Game & Device

Close the game completely and remove it from recent apps.
Restart your device and try opening the game again.

Step 4: Check Your Internet Connection

The No Ads package requires a stable connection to sync.
Switch between Wi-Fi and Mobile Data to see if the issue persists.

Still Seeing Ads? Contact Support

If you've tried all the steps and still see ads, reach out to our support team with:

• Your User ID (found in the game’s settings)

• A screenshot of your purchase receipt

We’ll verify your purchase and fix the issue as soon as possible!